Privacy Policy

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Privacy Policy

 

Privacy Policy
The York Harbor Inn is committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on February 1st, 2009, describes our policy. We always welcome your questions and feedback. For privacy-related issues, please contact us at:

York Harbor Inn
Retail Credit Card Processing 
PO Box 573
York Harbor, ME 03911
207-363-5119 ext. 276
We may collect information including name, address, telephone, email address, transaction information, credit card information, and date of birth when you:

~ Place and order from our web site or over the phone
~ Make a purchase at our retail store
~ Return an item or make an exchange
~ Request information
~ Create an account on our Shopping Cart
~ Enter a contest
~ Participate in a marketing survey, promotion or event

When you provide us with your email address, we will email you as necessary to process your order, respond to a request or provide customer service. We may also send promotional email about products, special offers; services or events that we believe may be of interest to you. Our intent is to send emails only to those who wish to receive them. If at any time you wish to stop receiving emails from us, please contact us at the above address or email info@yorkharborinn.com. We will never rent, trade, or sell this information to any other persons or companies.

Occasionally, we provide links on our web site to other sites. These sites operate independently of York Harbor Inn and may or may not have established their own security and privacy policies. Please review these policies at any site that you visit.

Security Policy
We maintain data you provide us with a record of your purchases in a secure database.
We use encryption technology to ensure the secure transmission of any personal information you provide while utilizing our shopping cart. All transactions at our site are conducted using 128-bit Secure Sockets Layer (SSL) encryption. You can determine when you’re sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from “http” to “https” when you are transmitting information protected by SSL encryption. The “s” in “https” stands for “secure.”

Occasionally, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our policies change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.

Refund and Returns Policy
We guarantee 100% customer satisfaction for all products, items, and services we provide. If you would like to return an item or are not completely satisfied with a product or service, please contact us at 207-363-5119 ext. 276 or email customerservice@yorkharborinn.com to receive a Return Authorization Number. Returned items, in original condition, must be received within 45 days of the original shipping date and be accompanied by a copy of the original sales receipt. We do not refund shipping charges. In the case of credit card purchases, all refunds will be credited to the credit card account originally used for the purchase.

Shipping and Handling Costs
We ship via U.S. Postal Service, United Parcel Service (UPS) and Federal Express (FedEX) to anywhere in the Continental United States. Your order will be processed within three to five business days. You will receive an email when your order is shipped. We cannot ship to P.O. Boxes. Credit Card authorization and verification must be received prior to processing. If you require express, overnight or 2 day delivery, please call us at 207-363-5119 ext. 142.

Shipping costs are based on the value of your order:
Up to $25.00           $4.95
$25.01 - $50.00      $6.95
$50.01 - $75.00      $7.95 
$75.01 - $150.00    $9.95 
Over $150.00        $10.95

Est. Delivery Time: 3-5 business days: